Bluetone offers the highest levels of customer service and customization based upon our customers individual needs. We have quietly become one of the largest Toll Free Service provider in the USA over the last several years.
Unlike most Telecommunication companies, we are not looking to displace your current carrier, but augment the traffic, bringing redundancy to the network and simultaneously saving you money.
Bluetone has a way of routing that is quite different than a single mainstream carrier. We build carrier diversity into the routing of each number so if one carrier has an issue it automatically routes to the next carrier, this is called Complex and Complimentary routing. Many people aren’t familiar with Complex and Complimentary routing and how this process can eliminate outage issues on a specific carrier. If your existing carrier has ever had issues with their route then you have experienced the pain of having a business critical number fail. When Complex and Complimentary routing is implemented, this issue is completely eliminated. We offer both flat rates and rate decks broken out by npa-nxx.